The PCA Skin sales are generated through outbound sales and inbound support calls, positions that are hard to attract, train, and retain qualified staff. We created a business/facilities strategy that generated measurable improvement.
The conversation went something like this: me: We may need to fill in with some furniture from Ikea to hit the budget. Client: Ha! I am hoping to upgrade to Ikea! I laughed because sometimes, that is just so true! […]
Research shows that people are better at conceptual thinking under high ceilings and better at decision making and execution under lower ceilings. Think furniture stores where you can imagine your entire house with new furniture under high ceilings and then […]
I work with a variety of companies, helping them negotiate the changing physical landscape of today’s workspace. With my more conservative clients, it is almost predictable that at some point in the process someone will bring up the slide at […]
I have seen a number of interesting discussions debating employee freedom vs the importance of building an office culture through proximity. What bothers me about that is the “vs” part….why not both? The basic assumption of the “vs” argument is […]